CM Speech Therapy, operated by Cassandra Meyer, M.A., M.S., CCC-SLP, respects your privacy and is committed to protecting the personal information you share through our website.
This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the choices you have regarding your information when visiting our website or contacting us about speech and language therapy services.
1. Information We Collect
We may collect personal information that you voluntarily provide through our website's contact form, email, or other communication channels.
This information may include:
Parent or guardian name
Email address
Phone number
Child's age
Services of interest, such as a speech and language evaluation, speech therapy, or a consultation
Because our services involve children's speech and language development, you may be tempted to share personal or health-related information about your child. Please avoid including detailed medical histories, diagnoses, treatment records, or other sensitive health information in the website contact form.
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and general website usage data, depending on the website tools and services in use.
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and contact requests.
Schedule or discuss complimentary consultations.
Provide information about our speech and language therapy services.
Communicate with parents and guardians about potential services.
Improve the functionality and performance of our website.
Maintain website security and prevent misuse.
Comply with applicable legal and professional obligations.
We will use personal information only as permitted by applicable law and consistent with the purposes described in this Privacy Policy.
3. Children's Privacy
Our website is intended for parents, guardians, and adults seeking information about pediatric speech and language therapy services. It is not intended for children to submit personal information independently.
We ask that parents and guardians submit inquiries on behalf of their children. We do not knowingly use this website to solicit personal information directly from children.
If you believe a child has submitted personal information through our website without appropriate parental involvement, please contact us so we can review the matter and take appropriate action.
Information relating to a child's health or development may receive additional protections under applicable privacy laws.
4. Sharing of Information
We do not sell personal information in exchange for money.
We may share information with trusted service providers when reasonably necessary to operate our website, receive and respond to inquiries, maintain communications, or provide requested services. These providers may include website hosting companies, contact form platforms, email providers, and website analytics services, if used.
We may also disclose information when required by law, to comply with legal obligations, to protect our rights, or when otherwise permitted by applicable law.
We do not authorize service providers to use personal information for purposes beyond those permitted by our arrangements with them and applicable law.
5. Cookies and Website Analytics
Our website may use cookies or similar technologies to support website functionality, understand visitor activity, and improve the user experience.
Depending on the tools installed on the website, these technologies may collect information about your device, browsing activity, and interactions with website pages.
You may be able to manage cookies through your browser settings. Disabling certain cookies may affect some website features.
If analytics, advertising pixels, or other tracking technologies are used, additional disclosures or consent mechanisms may be required under applicable law.
6. Data Security
We take reasonable steps appropriate to our business and the information we handle to protect personal information against unauthorized access, loss, misuse, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure. We cannot guarantee the absolute security of information submitted through the internet.
For this reason, please do not submit sensitive medical information through the website contact form.
7. Third-Party Websites and Services
Our website may contain links to third-party websites or use third-party tools to support its functionality. These services operate under their own privacy policies and practices.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before submitting personal information.
8. Health Information and Confidentiality
Information submitted through this website's general contact form should not be considered a secure method for transmitting confidential medical information.
If you become a client, additional privacy and confidentiality practices may apply to information collected in connection with evaluations, treatment, clinical documentation, and other professional services.
Where applicable, we will handle protected health information in accordance with relevant legal and professional requirements, including HIPAA when applicable.
Please contact us to learn about appropriate methods for sharing sensitive information related to your child's care.
9. Your Privacy Rights
Depending on your location and applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.
California residents may have additional privacy rights under the California Consumer Privacy Act, as amended, if the law applies to our business and the information in question is covered. These rights may include rights to know, access, correct, or delete certain personal information, as well as rights concerning the sale or sharing of personal information.
Certain exceptions may apply, including where information must be retained to comply with legal obligations or where other laws govern the information.
To make a privacy-related request, please contact us using the information provided below. We may need to verify your identity or authority to act on behalf of a child before processing certain requests.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, providing requested services, maintaining appropriate records, and complying with applicable legal and professional obligations.
Retention periods may vary depending on the type of information and the circumstances in which it was collected.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, website functionality, or applicable legal requirements.
Any updates will be posted on this page with a revised effective date. We encourage you to review this page occasionally to stay informed about our privacy practices.
12. Contact Us
If you have any questions about this Privacy Policy or would like to make a privacy-related request, please contact us through the inquiry form on our main page.
We appreciate your trust and are committed to treating your family's information with care and respect.